This Privacy Policy outlines the policies and procedures of TIWESA regarding the collection, use, and disclosure of your personal information when you engage with our services. It also explains your privacy rights and how the law protects you.
By using our services, you agree to the collection and use of information as described in this Privacy Policy.
Interpretation and Definitions
Interpretation
Terms with capitalized initial letters have specific meanings defined below. These definitions apply regardless of their singular or plural forms.
Definitions
- Account: A unique profile created to access our services or certain parts of them.
- Company: Refers to TIWESA (Tigania West Sacco), located in Tigania West, Kenya.
- Cookies: Small files placed on your device to store information about your interactions with our website or services.
- Country: Refers to Kenya.
- Device: Any device used to access our services, such as a smartphone, computer or tablet.
- Personal Data: Information that can identify an individual directly or indirectly.
- Service: Refers to our website and any associated functionalities.
- Service Provider: Third-party organizations or individuals engaged by TIWESA to assist in delivering and improving our services.
- Usage Data: Automatically collected information about interactions with our service, such as visit duration or device information.
- Website: Refers to TIWESA’s online platform, accessible at TIWESA.
- You: The individual using our service or acting on behalf of an organization that accesses it.
Collection and Use of Your Personal Data
Types of Data Collected
- Personal Data: While interacting with our services, we may request specific information, such as:
- Name and contact details (e.g., email address, phone number).
- Employment or business-related details for project collaborations.
- Usage Data: Automatically collected data includes:
- Device details, such as IP address and browser type.
- Date and time of visits, pages viewed, and time spent on those pages.
- Cookies and Tracking:
We use cookies and similar technologies to:- Enhance functionality.
- Track preferences and browsing activities.
- Monitor and analyze website usage trends.
Use of Your Personal Data
TIWESA collects and uses your personal data for the following purposes:
- Service Delivery: To manage accounts, process requests and provide relevant services.
- Communication: To send updates, respond to inquiries and notify you about significant changes.
- Development: To improve our services based on your feedback and usage trends.
- Compliance: To meet legal obligations or respond to lawful requests from authorities.
- Marketing: To share information about projects, partnerships and events aligned with our mission.
Sharing of Your Data
We may share your personal data in the following circumstances:
- Service Providers: With trusted partners assisting in delivering our services.
- Business Transfers: In case of mergers or structural changes, your data may be transferred as part of the process.
- Affiliates: With organizations affiliated with TIWESA for project-related purposes.
- With Consent: With your explicit permission for specified purposes.
Retention of Data
Your personal data is retained only as long as necessary for the purposes outlined or as required by law. Usage data is retained for internal analysis to improve service quality and security.
Security of Your Data
We prioritize securing your personal information but acknowledge that no system can guarantee absolute safety. We employ industry-standard measures to protect your data.
Your Privacy Rights
You are entitled to:
- Access and Update: Review and amend your personal information.
- Deletion: Request the removal of your data, subject to legal obligations.
- Preferences: Adjust your communication preferences.
Children’s Privacy
Our services are not intended for individuals under 18. If we inadvertently collect such data, we will take steps to delete it upon notification.
Changes to This Policy
This Privacy Policy may be updated periodically. Changes will be communicated via the website and will include an updated “Last Revised” date. Continued use of our services signifies acceptance of the revised terms.
For questions or concerns regarding this policy, contact us at
Call us: 0715 449 538
Email us: info@tiwesa.org
Reach out: tiwesa.org/contact us